But it’s not the fastest among other quick-service chains, according to a recent study by the market research group SeeLevel HX.
It took about 349 seconds to get through a McDonald’s drive-thru on average this year, according to the group’s 2020 drive-thru report, which based its findings on about 1,500 visits to 10 restaurant chains. At Burger King, it took about 344 seconds, and even less at KFC and Taco Bell.
McDonald’s has also been beefing up its tech portfolio to further improve its drive-thrus.
The chain is also testing concepts for restaurants that have little or no seating and are dedicated just to drive-thru, delivery and pickup.